Crystal Mathews

Vice President

Starting out with the Willis family my career began in the Automotive Industry in the year 2000.  I began working in the production warehouse driving forklifts, tightening caps, quality control, to packaging the products right off the line.  It may not have been my ideal job but it was definitely worth the broken nails and sweat in order to have the knowledge and experience gained from that position.  I went from production to the sales position I love today and I believe this experience helps equip me with the product knowledge, the heart, the appreciation, and the customer service needed to better serve our customers.  

I cannot imagine where I would be today if it had not been for the love and kindness that has been shown to me for all these years. We as a family are very passionate about the work that we do as well as the people we get to meet and work with on a daily basis.

Over the years I have personally overcome many obstacles in life.  I truly believe that they have only made me stronger. They have made me appreciate the truly important things.

I hope to continue to do the best that I can do.

Doing the best I can in Life, Family, and business.

Crystal Mathews  

Amber Kossak

Chief Operating Officer

I have been in and around the Automotive Service Industry for over 15 years. My family not only owned an Automotive Manufacturing Facility but also a Quick Lube. This made it possible for me to work in many different areas (shipping, production, receiving, office manager, sales, marketing, oil changes, transmission services, additive sales ect… ) This was a privilege that gave me not only the opportunity to work with GREAT people at times but also the knowledge, experience, and appreciation to build on a Solid Foundation to support our customers.

Again Solid Start would like to thank you for your support and understands the value you bring to the table. Without you the customer we would not exist and with everything we do we will try to operate with our customer first philosophy.

“If you are not serving your customer, you better be serving someone who is.”

Amber Kossak


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